NetIQ Prescribed
to Manage and Secure Acusis Windows and Linux IT Infrastructure
Outsourced Medical Transcription Provider Turned to NetIQ
to Relieve IT Headaches
PITTSBURGH, PA and SAN JOSE, CA June 2, 2003
NetIQ Corp. (Nasdaq: NTIQ), a leading provider of
Systems & Security Management and Web Analytics solutions,
today announced that Acusis®, a leading provider of
outsourced medical transcription services, is utilizing
a combination of NetIQ® products to manage and secure
their Windows and Linux IT infrastructure.
Acusis offers cost-effective, accurate medical transcription
services that meet the critical needs of clinics, large
physician practices and hospitals through its proprietary
Web-based software, AcuSuite®. Acusis uses a secure
method to manage the entire transcription process from capturing
dictations to delivering electronic transcription reports.
Acusis medical transcription services improve the
productivity and effectiveness of the medical practitioner
by offering a tailored turnaround time of 24 hours or less,
98 percent or better accuracy, 24/7/365 availability, trusted
security and an easy-to-use Web interface to access transcriptions
from multiple locations at anytime.
NetIQ® AppManager Suite is managing Acusis
entire heterogeneous IT environment that includes more than
50 Hewlett-Packard ProLiant servers running Windows and
Red Hat Linux operating systems; database applications Oracle
8i and Microsoft SQL Server 2000; Web servers running Microsoft
Internet Information Server and Apache; Veritas NetBackup
Professional; and Acusis proprietary AcuSuite software.
When Sam Mike, who joined as Acusis director of technology
in 2002, examined the companys IT infrastructure,
his experience led him straight to a prescription he found
worked the best NetIQ systems and security management
solutions.
When I analyzed our systems, I knew that I could
create the required levels of performance and availability
in our infrastructure with the same NetIQ products Ive
used before, said Mike. We needed a solution
that we could quickly install, that our staff could easily
learn to operate and that we could begin to benefit from
immediately.
Acusis is also using the NetIQ® Security Administration
Suite to help protect it from internal security threats
by providing enterprise-level privilege management. For
file security, Acusis installed NetIQ® File Security
Administrator, to enable the company to employ security
at the file level. File level security is an important facet
of the infrastructure for Acusis because each transcription
report is saved as a single file on the network.
We cant afford any downtime, and in my experience,
AppManager is the best solution on the market to help ensure
our servers and applications are always running. Our uptime
was running at about 85 percent when I joined Acusis and
sometimes we had no way of knowing which server was down
or why. Now our uptime is at 98 percent, said Mike.
It also helps that were able to buy a wide range
of solutions from a single vendor. In addition to systems
management, were also benefiting from NetIQs
security management solutions by allowing us to automate
permissions and domain controls that govern a very important
part of our infrastructure.
About Acusis®
Headquartered in Pittsburgh, PA, Acusis provides cost-effective,
accurate outsourced medical transcription services to clinics,
hospitals and large physician practices throughout the United
States. Through its proprietary Web-based software, AcuSuite®,
Acusis uses a secure method to manage the entire transcription
process from capturing dictations to delivering electronic
reports. Acusis delivers 98 percent accurate reports within
a tailored 24-hour or less turnaround. With a global team
of more than 500 employees throughout the U.S. and India,
Acusis provides world-class quality, service, turnaround
time and highly competitive prices. For more information
on Acusis, visit www.acusis.com or contact us at all.ears@acusis.com
or 866.837.6158.
About NetIQ AppManager Suite
NetIQ AppManager Suite assures the performance and availability
of mission-critical servers and applications across Windows,
UNIX and Linux platforms through proactive monitoring and
quick diagnostics and recovery. It also helps optimize the
utilization and productivity of IT resources through advanced
reporting, analysis and automation. In addition to delivering
the broadest and deepest management view into the IT infrastructure,
AppManager provides a robust architecture that is easy to
use, quick to deploy and capable of scaling to thousands
of servers.
About the NetIQ Security Administration Suite
NetIQ Security Administration Suite helps protect customers
from internal security threats by providing enterprise-level
privilege management for their Windows environments. The
integrated suite eliminates the problems of deploying point
products from multiple vendors. This suite includes NetIQ®
Directory and Resource Administrator, NetIQ® Group
Policy Administrator and NetIQ® Directory Security
Administrator. NetIQ File Security Administrator delivers
a complete file security management and reporting solution
for Windows 2000/Active Directory environments.
About NetIQ
Founded in 1995, NetIQ Corp. (Nasdaq: NTIQ) is a leading
provider of Systems & Security Management and Web Analytics
solutions. Historically focused on the Windows management
market, NetIQ now delivers cross-platform solutions that
enhance business performance resulting in higher returns
on infrastructure and Web investments. NetIQ products are
sold across all continents directly and through a network
of authorized NetIQ partners and resellers. The company
is headquartered in San Jose, Calif., with development and
operational personnel in Houston, Texas; Raleigh, N.C.;
Bellevue, Wash.; Auckland, New Zealand; and Portland, Ore.
For more information, please visit NetIQs Web site
at http://www.netiq.com or call (888) 323-6768.
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